This statement describes the types of information we collect from you, how it is used by us, how we share it with others, how you can manage the information we hold and how you can contact us.
The contents of this statement may change from time to time, so you may wish to check this page occasionally to ensure you are still happy to share your information with us. Where possible, we will also contact you directly to notify you of these changes.
You can exercise the above rights and/or manage your information by contacting us using the details as follows:
Post: Rolle Estate Office, Bicton Arena, East Budleigh, Devon, EX9 7BL Email: [email protected] or Tel: 01395 443881
If you are unhappy, you have the right to lodge a complaint with the Information Commissioners Office (ICO), the UK Advisory Authority for data protection issues. www.ico.org.uk
Post: Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF Email: [email protected] or Tel: 0303 123 1113
We would however appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
Clinton Devon Estates is the sole owner of any information collected. We will not sell, share, or rent this information to others in ways different from that disclosed in this statement.
Sometimes we need to collect personal data by law, or under the terms of the contract with have with you. If you fail to provide that data when we request it, we may not be able to perform the contract we have or are trying to enter into with you (for example to provide you with goods or services) In this case, we may have to cancel the service with you, but we will notify you if this is the case at the time.
We do not collect any special categories of personal data about you, this includes details about your race, ethnicity, religious or philosophical beliefs, political opinions, trade union membership, nor do we collect any information about criminal convictions and offences.
When opting in to receive specific correspondence about Clinton Devon Estates and associated activities we will request your name, email address and type of interest in our activities. This information is gathered to enabled us to contact you with relevant articles and information pertaining to your interest.
We collect information about you when you engage with our website, register an interest in a property or land, apply for licences issued by the Estate, engage with the Estate about land management or sporting activities. We only collect information which is necessary, relevant and adequate for the purpose you are providing it for.
We will only process information that is necessary for the purpose for which it has been collected. We will never send you unsolicited ‘junk’ email or communications or share your personal information with anyone else who might. You will be asked if you wish to receive newsletters about the Estate and you always have the option not to receive this communication from us (and you can withdraw your consent or object at any time).
Where you have provided your consent, we may use and process your information to contact you from time to time about relevant industry news updates and advice, events, training opportunities or information which we think may be of interest to you.
You can withdraw your consent at any time by contacting us on the details here or, in relation to any messages you receive, by using the unsubscribe option included in those messages.
We may use and process your personal information where this is necessary to perform a contract with you and to fulfil and complete your expectations of the arrangements with you.
We may use and process your personal information where it is necessary for us to carry out activities for which it is in our legitimate interests as a business to do so:
We may process your personal information to comply with legal requirements (for example, to comply with health, safety and/or environmental legislation).
Sometimes we will need to process your personal information to contact you if there is an urgent health, safety and/or environmental notice and we need to tell you about it.
We will only use any information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
Your privacy is important to us and we confirm that we will never release your personal details to any third party for their mailing and marketing purposes. We will not share your data unless you have requested us to do so, or we are required to release information to a third party by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
We may pass your information to our third-party service providers, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to conduct maintenance work in properties). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes.
We have put in place appropriate security measures to prevent your personal data from being accidently lost, used, or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business and need to know. They would only process your personal data on our instructions and they are subject a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any particular regulator of a breach where we are legally required to do so. You always have the right to ask for a copy of the information Clinton Devon Estates hold about you.
The accuracy of your information is important to us. If your personal information changes or if any of the information we hold is inaccurate or out of date, please email us at: [email protected]
Or write to us at: Clinton Devon Estates, Rolle Estate Office, Bicton Arena, East Budleigh, Devon EX9 7BL. Alternatively, you can telephone: 01395 443881
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purpose of satisfying any legal, accounting or reporting requirements. By law we have to keep basic information about and transactional related information for tax purposes for six years after the completion of the terms of engagement. The data we keep may include contact, identity, financial and transaction date.
In some circumstances you may ask us to delete your data and we will do this subject to any legal obligation on us to retain it.
If we have a relationship with you, we hold your personal information for seven years from the date our relationship ends. We hold your personal information for this period to establish, bring or defend legal claims.
If you have raised a complaint or concern regarding Estate activity we will retain your information for a period of seven years following the date of that complaint or query
You have a choice about whether you wish to receive information from us.
If you no longer want to receive digital information and communications from us then you can change your preferences or completely unsubscribe in one of two ways:
Click the ‘unsubscribe’ or ‘change preferences’ link at the bottom of emails sent to you
Email [email protected] or telephone 01395 443881 and we will process your request within seven days.
We will not contact you for purposes outside our required business correspondence by email, phone or text message unless you have given your prior consent.
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ advise us and confirm that you have your parent/guardian’s permission beforehand whenever you provide us with personal information.
It is possible to switch off cookies by setting your browser preferences. Turning cookies of may result in a loss of functionality when using our website. At Clinton Devon Estates, we want to reassure you that your privacy is respected and safe in our hands. We only ever collect information from you that helps us to help you get the most out of your visit to our site.
We may use a cookie to record previously established interests and preferences (via data submitted to us) to enhance the experience whilst using our site. Because the cookie is client side, i.e. on your hard drive, your privacy is in no way compromised. You may deactivate cookies in your web browser or reject the creation of a cookie depending on your personal preferences.
If you still decide to opt out, you have two options:
Each time you access information then we record what you access and the IP address you use to access the data. An IP address is a unique identifier given to you by your Internet provider when you connect to the Internet. This may differ each time you connect or be permanently assigned depending on your arrangements. We use these addresses to track your movements, analyse broad trends such as geographical location and by such improve our quality of service. IP addresses are not linked to personally identifiable information.
This web site may contain links to other sites. Clinton Devon Estates, East Devon Pebblebed Heaths and Bicton Arena cannot be held responsible for the privacy practices of other such sites. Please do not assume that other sites abide by our privacy standards. In addition, if you linked to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third-party site and recommend that you check the policy of that third-party site.